Welcome to Duck Creative Co.!
I'm excited to be working together!
This page is your go-to resource throughout our project. Here, you'll find an overview of our agreed-upon services, important documents and links, next steps, and everything you need to know about working together.
I recommend bookmarking this page so you can easily reference it whenever you need to.
Project Overview
Here's a look at what we'll be working on together. This section outlines the services included in your project, the agreed-upon deliverables, and any important details regarding our scope of work.
You can reference this information throughout our partnership to stay aligned on what's included and what to expect.
Project: [Project Name]
Services: [Services Booked]
Start Date: [Project Start Date]
Scope of Work: [Brief description of the project and its objectives]
Deliverables: [List of agreed-upon deliverables]
Timeline: [Project timeline or ongoing monthly schedule]
Additional Details: [Any project-specific information or expectations]
Getting Started:
Before we get started, we need to take care of a few things to make sure everything is ready to go. Follow the steps below to help us get started on the right foot.
01 / Complete Your Questionnaire
Tell me a little more about your business, goals, and vision for the project. Your responses will guide the creative process and ensure we're aligned from the start.
[Complete Questionnaire]
02 / Share Your Materials
Upload any existing brand assets, photos, videos, documents, or other resources that may be helpful for your project. If you're unsure what to include, don't worry. I'll let you know if anything else is needed.
[Upload Files]
03 / Schedule Our Kickoff
If we haven't already, let's find a time to connect and review the project details, discuss expectations, and answer any questions before work begins.
[Schedule a Call]
04 / You're All Set!
Once the steps above are complete, I'll take it from there. I'll review everything you've shared and be in touch with any additional questions or updates as we move into the creative process.
Important Links:
We've created a shared Dropbox folder to keep all of your project files, documents, and resources organized in one place.
You can use this folder to upload materials, access documents, and find completed deliverables throughout our time working together.
Quick Links:
PROJECT PROPOSAL
SIGNED AGREEMENT
INVOICES
Your Shared Dropbox Folder
[Access Your Project Folder]
Inside your folder, you'll find:
Project Documents: Agreements, project details, and other important information.
Shared Resources: Brand assets, reference materials, photos, videos, and anything else needed for your project.
Deliverables: Completed designs, edited videos, and other final files as they're ready.
Working Together:
Clear communication and collaboration are an important part of every successful project. Here's a little more about how I work, what you can expect throughout the process, and how we can keep everything moving smoothly.
Communication
Email is my primary method of communication for project updates, questions, and feedback. Keeping conversations in one place helps ensure important details don't get missed.
I typically respond to emails within 1–2 business days.
Project Timelines
Every project has its own timeline based on the scope of work and agreed-upon deliverables. I'll communicate important deadlines and keep you informed as we move through each stage.
Timely feedback and access to necessary materials help keep everything on schedule. If anything changes, I'll be sure to communicate updates along the way.
Feedback & Revisions
Feedback is an important part of the creative process. When reviewing work, I ask that you gather your thoughts and provide consolidated feedback whenever possible.
This helps keep revisions focused, avoids conflicting direction, and allows us to move forward efficiently.
The number of included revision rounds will depend on your project agreement.
Additional Requests
Have another idea or need something outside our original scope? I'm always happy to discuss additional creative needs.
Any work beyond the agreed-upon deliverables will be reviewed and quoted separately before moving forward.
Availability
My regular business hours are Monday through Friday, 9-5, Eastern Time.
Messages received outside business hours will generally be addressed on the next business day.
After-Hours & Rush Requests
I understand that unexpected needs and time-sensitive projects can arise. Requests requiring work outside regular business hours, on weekends, or on holidays may be accommodated depending on availability.
After-hours and rush work is not included in standard project pricing or monthly retainers unless otherwise specified in your agreement. Additional fees may apply and will be communicated for approval before work begins.
Please note that after-hours availability is not guaranteed, and submitting an urgent request does not automatically confirm that it can be accommodated.